FAQs | Haven Therapy — Counsellor & Psychotherapist in Fitzroy, Melbourne

What is the difference between a counsellor and a psychotherapist?

Counsellors typically focus on specific issues and shorter-term support and emotional regulation, while psychotherapists work more deeply with long-standing emotional patterns and personal history. Lukas Wooller is qualified in both, allowing him to tailor the depth and style of therapy to what you need.

What is Emotion-Focused Therapy?

Emotion-Focused Therapy is an evidence based approach that helps you understand, accept and work with your emotions rather than avoid them. It is based on the idea that emotions carry important information about what we need - EFT helps you access and use that information to heal and grow. It is particularly effective for anxiety, depression, trauma and relationship difficulties.

How do I know if therapy is right for me?

If you're feeling stuck, anxious, low or overwhelmed, or you've a sense that something just isn't right - therapy can help. You don't need to be in crisis to benefit from counselling. Many people seek therapy to better understand themselves, improve relationships, or navigate a difficult period of life.

How is psychotherapy different from talking to a friend?

A therapist offers something different from a friendship - a professionally trained, confidential, non-judgemental space entirely focused on you. Lukas is trained to notice patterns, ask the right questions, and guide you toward insight and change in a way that friends, however well-meaning, are not equipped to do.

Where is Haven Therapy located?

Haven Therapy is located in Fitzroy, inner north Melbourne, close to Alexandra Parade. The exact address is provided upon booking.

Does Lukas offer on-line therapy sessions?

Yes. Lukas offers telehealth sessions via video call, making therapy accessible across Melbourne and throughout Australia.

What are Lukas' qualifications?

Lukas holds a master of Counselling and Psychotherapy from Cairnmillar Institute, Melbourne (2023), and a qualification in Counselling Skills from the UK. He is a registered member of PACFA (Psychotherapy and Counselling Federation of Australia) and receives regular professional supervision.

What issues does Lukas specialise in?

Lukas works with adults experiencing anxiety, depression, trauma, stress, anger, low self-esteem, life transitions, relationship difficulties, childhood abuse and neglect, addiction, perfectionism, and existential concerns such as a search for meaning and identity.

How much does a session cost?

Sessions are $150 for 50 minutes. Lukas believes everyone deserves access to quality mental health support and offers low-fee sessions for eligible clients. Please get in touch to discuss your situation.

Does Haven Therapy accept medicare rebates?

No, Haven Therapy does not accept medicare rebates at this time. If cost is a concern, please reach out to discuss low-fee options.

How long does therapy take?

This varies depending on the individual and what you are working on. Some people find benefit in a handful of sessions, while others prefer longer-term support. Lukas generally recommends initially commiting to 10 sessions as a way build your relationship, fully explore your issue and set goals. Lukas also makes sure that progress is regularly monitored.

What happens in the first session?

The first session is a chance to get to know each other. Lukas will ask about what's brought you to therapy, your background, and what you're hoping to get out of therapy.There's no pressure to share more than you're comfortable with - the pace is always led by you.

How do I book a session?

You can book by emailing lukas@haventherapy.com.au or calling 0466 066 618. Lukas also offers a free 15 minute phone consultation so you can ask questions before commiting to a session.

Is everything I share kept confidential?

Yes. Everything discussed in therapy is confidential. The main exceptions are situations where there is serious risk of harm to yourself or others, as required by Lukas' ethical and legal obligations as a PACFA-registered practioner.